Responsible Gaming

Gambling Should Be Entertainment, Not Income

Online pokies and casino games should only be viewed as a form of entertainment, similar to going to the movies or playing sports. They should never be considered as a way to earn money or solve financial problems. The house always has a mathematical advantage, and losses are an expected part of gaming.

We encourage all players to gamble responsibly and within their means. Set a budget you can afford to lose and stick to it.

Age Verification

Online pokies and casino games in New Zealand are only available to players aged 18 years and older. It is illegal for anyone under 18 to participate in online gambling activities.

By accessing and using our affiliated casino sites, you confirm that you are at least 18 years of age and meet all legal requirements to gamble in your jurisdiction.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, you may be developing a gambling problem:

• Chasing losses by gambling more money to recover what you've lost
• Gambling with money intended for essentials (rent, bills, groceries, education)
• Hiding your gambling activities or the amount of money you're spending
• Feeling anxious, irritable, or restless when trying to cut down or stop gambling
• Lying to family, friends, or others about the extent of your gambling
• Increasing the amount you gamble to achieve the same level of excitement
• Neglecting work, school, family, or other important responsibilities
• Borrowing money or going into debt to fund gambling
• Failed attempts to control, cut back, or stop gambling
• Using gambling as an escape from problems, stress, anxiety, or depression

If you recognise these signs in yourself or someone you know, please seek help immediately.

Self-Help Tools

Most reputable online casinos offer responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you're willing to lose during a gaming session
• Reality Checks: Receive popup reminders during gameplay showing how long you've been playing and how much you've spent
• Time-Out (Cool-Off Period): Take a voluntary break from gambling for a set period (hours, days, or weeks)
• Self-Exclusion: Permanently close your account and ban yourself from accessing the casino for an extended period

We strongly recommend using these tools proactively, even if you don't currently feel you have a problem.

Support Organizations in New Zealand

If you or someone you know is struggling with gambling, help is available. Please reach out to one of these trusted support services:

New Zealand

• Gambling Helpline Aotearoa
  Phone: 0800 654 655 (free, 24/7)
  Website: www.gamblinghelpline.co.nz
  Email: contact@gamblinghelpline.co.nz
• Problem Gambling Foundation (PGF)
  Phone: 0800 664 262
  Website: www.pgf.nz

International Support Resources

• GamCare (United Kingdom)
  www.gamcare.org.uk
• GamStop (United Kingdom)
  www.gamstop.co.uk
• Gambling Help Online (Australia)
  www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  www.ncpgambling.org

If You Need Help, Reach Out Today

If you feel your gambling is becoming a problem, or if it's affecting your relationships, finances, or wellbeing, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised condition, and professional help is available and effective.

Contact the Gambling Helpline Aotearoa on 0800 654 655 (24/7, free and confidential)

Remember: you don't have to face this alone, and recovery is possible.